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Recently when we were trying to update the user’s email address in CRM 2015 On Premise version we were getting the below error and we were not able to update even though the user with which we were updating was having System Administrator and Customizer Security Roles. We were getting the below error
“There are encrypted fields in the organization database, but the data encryption feature isn’t activated. Contact your Microsoft Dynamic CRM system administrator to activate data encryption. To activate, go to Settings > Data Management > Data Encryption. For more information, see http://go.microsoft.com/fwlink/?LinkId=316366.”
After analyzing the issue, we figured it out that the error is coming since this environment was newly set up by taking a DB Backup from another CRM instance where data encryption was activated. We updated with the same key from the CRM instance from where we took this backup.
How & Where to copy the Key?
- Sign in to Microsoft Dynamics CRM as a user with the system administrator security role.
- Go to Settings > Data Management > Data Encryption.
- In the Data Encryption dialog box, select Show Encryption Key, in the Current encryption key box select the encryption key, and copy it to the clipboard.
In case your CRM is not configured for HTTPS then follow the below link http://www.crmphilly.com/crm-2013-data-encryption/
The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog.
Here’s an excerpt:
The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 22,000 times in 2013. If it were a concert at Sydney Opera House, it would take about 8 sold-out performances for that many people to see it.
Wow!!!! It sounds great… Let us have a quick walk through of this new feature and see how we can incorporate this for our requirements.
When a lead source is changed to Partner – I want to make
1. Business Phone and Email as Mandatory Fields
2. Hide the Mobile Phone Field
Now let us create a Business Rule to meet the above requirement. Business Rules comes as a part of your entity in the solution as shown below.
Go to Business Rules for Lead entity and Create a new one. Here we can notice that we can do the following things
1. Add Conditions
2. Add Actions
3. Provide Description
In this example we have added one condition as if the lead source is Partner. In actions we can see that we are making the Business Phone as Mandatory, Hiding the Mobile Phone field and Making the email as Mandatory.
There are very limited options available for the creating the actions like as shown below.
Once we are done with the creation part we need to save this and activate. Similar to Processes we can activate and deactivate this Rules at any point of time. Also if we have multiple forms then we can also define for which forms these rules should be applied.
One good I liked the most is that there is a Save As Option available so we can create multiple rules in minute and then edit accordingly.
Key points to be noted
2. It does not supports hiding/Showing Tabs and Sections.
4. Well supported in Mobiles and Ipad.
5. Rules can be applied form wise. So in case of multiple forms you may specify for which forms these rules is applicable for.
Here’s an excerpt:
4,329 films were submitted to the 2012 Cannes Film Festival. This blog had 18,000 views in 2012. If each view were a film, this blog would power 4 Film Festivals.